• 24-hours a day, 7-days a week
• Technician teams in many countries
• Satisfy the common and special needs
• 100% Fast response (in 12 hours)
Not only do we provide customer service 7 days a week, but our office in the U.S. allows us to provide nationwide and statewide technical support directly in the U.S. Our people can reach your plant much faster, and handle onsite technical support.
• Compatible with standard parts
• Easy to find parts locally
• Fast shipping
• Parts in stock USA and China
Since we provide customized products to our customers, it is easy to choose US parts for the machine based on your needs. Because we understand that it is important to get maintenance done fast, we built our machines to be compatible with domestic parts for future maintenance.
• Hardware and software upgrade
• Improve production efficiency
• Add more functions
• Remodeled machinery with warranty
• Extend machine life-time
The technology is changing so fast nowadays that it is important to make your machine more efficient, more productive and more reliable, to be compatible with today’s industry demand.
• Guarantee no problem after relocating Xinglass only
• Machine testing and whole calibration
• Get machine back into production in shortest time
Xinglass offers machine relocation service to our customers, we make sure the machine quality and the products quality won't be affected, and the machine can run without any problem in
the shortest time.
• Regular operation training
• Advanced machine training
• Face to face, videos and manuals
• Troubleshooting skills training
Learning more advanced machine operation and having better understanding of the machine can help you significantly improve your machine production efficiency and speed.
• Free machine inspection
• Free Inspection report
• Quarterly machine inspection
• Yearly machine inspection
Only Xinglass provide Free machine inspection to our customers. We help you identify your machine’s condition, and provide you with best maintenance suggestions that is for your machine only.
It can be complicated for you to purchase a machine from China, and it can be hard to select a machine among many choices. However, we provide a brand new service in the glass industry, we assist you with selecting a machine from China! Totally different from a machine distributor, we tell you which machine is your best choice among all manufacturers. Base on your:
current fabrication process,
We provide you a whole solution for glass machinery selection.
Since we have good relationships with many Chinese manufacturers, we help you communicate with Chinese manufacturers, and make comparisons of different machines, that can help you pick up a machine which is best for you!
We also provide glass processing machines and technology consultancy service. We help you understand:
how the machine works,
what are the secrets and tricks behind the glass fabrication machines and process,
how to save more money on unnecessary cost,
how to optimize your production,
how to manage and maintain the machines in a more efficient way,
There are much more things than you imagine, which can make your machines and production more efficient, more cost-effective, more reliable.